At LeanBiome, we prioritise your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website or purchase our products. By accessing or using our site, you consent to the practices described in this policy.
1. Information We Collect
When you visit the LeanBiome website or place an order, we may collect certain information, including:
Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
Non-Personal Information: Browser type, IP address, operating system, and website usage data collected through cookies and tracking technologies.
This information is collected to provide a seamless shopping experience, process your orders, and improve our services.
2. How We Use Your Information
The information you provide is used for the following purposes:
Order Processing: To fulfil and deliver your orders, process payments, and provide customer support.
Communication: To send order confirmations, shipping updates, promotional offers, and respond to your inquiries.
Website Improvement: To analyse website performance, enhance user experience, and personalise your browsing experience.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.
We only use your data for the purposes stated and will not share it with third parties without your consent, except as outlined in this policy.
3. Sharing Your Information
Your data may be shared with trusted third parties to ensure efficient service delivery, such as:
Payment Processors: To securely handle transactions.
Shipping Partners: To fulfil and deliver your orders.
Marketing Platforms: To manage email campaigns and provide personalised promotional offers.
We ensure that any third parties we work with are bound by strict confidentiality agreements and comply with data protection laws.
4. Data Security
We implement robust security measures to protect your personal information against unauthorised access, alteration, or loss. These measures include encryption technologies, secure servers, and regular security audits. While we strive to safeguard your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
The LeanBiome website uses cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand user preferences, track website traffic, and personalise content. You can manage your cookie preferences through your browser settings, although disabling cookies may limit some features of our site.
6. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections or updates to your data.
Opt-out of receiving promotional communications.
Request the deletion of your personal information, subject to legal and contractual obligations.
To exercise these rights, contact our customer support team via the official website.
7. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of the site signifies your acceptance of the revised policy.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us via the LeanBiome website. We are committed to addressing your concerns promptly and transparently.
Your trust is essential to us, and we strive to uphold the highest standards of privacy and security for your personal information.